The Most Despicable, Uncomfortable, Death Trap Waste of Money Ive EVER Seen.
As a human being I find the reviews of others useful, they guide us to make an informed choice about the product at hand. Please listen to me when I tell you I AM NOT a review writer, I just felt so compelled by this horrendous bed frame to warn others far, far away. I feel personally victimized by this bed frame and quite frankly dont know where to begin in the monologue of reasons why I loathe this bed. Lets start at delivery, I open up my package to find the wood damaged and breaking at the corners, light damage and it didnt bother me too much until I discovered the FUNDAMENTAL metal screw that keeps the bed frame together was missing. Yeah. Just not there. No worries, I thought - I can adapt to this challenge. I called , who directed me to AshleyFurniture home store. I then spoke with a very rude customer service representative that begrudgingly sent me my missing pieces (Like what did she think I just wanted 4 free bed frame screws ) So then after about 5 days I was growing impatient, you know, wanted to put my bed together. Yeah, called good old Ashley Furniture and they were like ohhhh about that! we forgot.. yeah never got sent out sorry. Safe to say then I was annoyed - but I kept my cool, accidents happen. At this point with the damage to the bed and the missing parts, I just wanted a refund. So then I had to call because Ashley Furniture said they do not handle refunds if bought through . So I call up , no help. They basically said if I wanted a refund I had to send them back this 100 pound broken, bed frame. Yeah not too sure how im supposed to box up a broken bed frame and get it to the post office. I offered to send photos of the damages and recipts of my interaction with Ashely Furniture but they were persistent in not giving me a refund. Whatever, I was pissed but I just wanted to sleep in my freaking bed. So after weeks of waiting, Ashley Furniture finally sends me my bed frame screws and Im able to somewhat put my broken bed together. Oh but the trouble does not stop there.
When I tell you this is the most poorly made, and down right dumb and stupid design I have ever seen. My roommate and I were practically in tears after building this bed. Seriously. Nothing fit into where it was supposed to, more parts were missing, the screws were impossible to fit into the holes, and the overall design of shoving poles into this tight slots and then practically stapleing the other parts into place was so infuriating It could have made a grown man cry. I was DONE. Oh okay, you might be thinking, its all over this poor girl and her roommate. WRONG.
I am so relevied that after a total month long process of waiting for my beds parts to come together that I never even stopped to consider that since it was literally designed by a 3 year old it is so unimaginably uncomfortable, I wake up sore after sleeping on this bed because of how poorly it was constructed. It makes so much noise just looking at it, it squeaks. I am at the point now where I literally want to throw it into the dumpster. I dont even want to subject to someone the pain of this bed by selling it to them. I will probably find a way to write another review after the horrible experience to come that will be taking this beast apart. To make a long story short, For the love of all things holy do not buy this bed.
And on a personal note to - should you see this, I want my money back.
The Most Despicable, Uncomfortable, Death Trap Waste of Money Ive EVER Seen.
As a human being I find the reviews of others useful, they guide us to make an informed choice about the product at hand. Please listen to me when I tell you I AM NOT a review writer, I just felt so compelled by this horrendous bed frame to warn others far, far away. I feel personally victimized by this bed frame and quite frankly dont know where to begin in the monologue of reasons why I loathe this bed. Lets start at delivery, I open up my package to find the wood damaged and breaking at the corners, light damage and it didnt bother me too much until I discovered the FUNDAMENTAL metal screw that keeps the bed frame together was missing. Yeah. Just not there. No worries, I thought - I can adapt to this challenge. I called , who directed me to AshleyFurniture home store. I then spoke with a very rude customer service representative that begrudgingly sent me my missing pieces (Like what did she think I just wanted 4 free bed frame screws ) So then after about 5 days I was growing impatient, you know, wanted to put my bed together. Yeah, called good old Ashley Furniture and they were like ohhhh about that! we forgot.. yeah never got sent out sorry. Safe to say then I was annoyed - but I kept my cool, accidents happen. At this point with the damage to the bed and the missing parts, I just wanted a refund. So then I had to call because Ashley Furniture said they do not handle refunds if bought through . So I call up , no help. They basically said if I wanted a refund I had to send them back this 100 pound broken, bed frame. Yeah not too sure how im supposed to box up a broken bed frame and get it to the post office. I offered to send photos of the damages and recipts of my interaction with Ashely Furniture but they were persistent in not giving me a refund. Whatever, I was pissed but I just wanted to sleep in my freaking bed. So after weeks of waiting, Ashley Furniture finally sends me my bed frame screws and Im able to somewhat put my broken bed together. Oh but the trouble does not stop there. When I tell you this is the most poorly made, and down right dumb and stupid design I have ever seen. My roommate and I were practically in tears after building this bed. Seriously. Nothing fit into where it was supposed to, more parts were missing, the screws were impossible to fit into the holes, and the overall design of shoving poles into this tight slots and then practically stapleing the other parts into place was so infuriating It could have made a grown man cry. I was DONE. Oh okay, you might be thinking, its all over this poor girl and her roommate. WRONG. I am so relevied that after a total month long process of waiting for my beds parts to come together that I never even stopped to consider that since it was literally designed by a 3 year old it is so unimaginably uncomfortable, I wake up sore after sleeping on this bed because of how poorly it was constructed. It makes so much noise just looking at it, it squeaks. I am at the point now where I literally want to throw it into the dumpster. I dont even want to subject to someone the pain of this bed by selling it to them. I will probably find a way to write another review after the horrible experience to come that will be taking this beast apart. To make a long story short, For the love of all things holy do not buy this bed. And on a personal note to - should you see this, I want my money back.