Based on 982 Reviews

Average

4.3

(982 Reviews)
5 Star
498
4 Star
384
3 Star
49
2 Star
27
1 Star
24
  • user2

    Missing Hardware = Nightmare!!!

    I order the King-Size Platform Bed. The bed arrived well packaged and well protected. All the wood was aptly surrounded by thick plastic wrapped styrofoam to protect the edges and corners from damage. The bed itself is pretty nice to look at. The wood for the drawers is very light weight, and very delicate so for me it was a little disappointing. I had hoped the wood would be a little more durable than this, but thats ok. Theyll probably end up holding socks or something, lol. The worst nightmare was that this bed arrived missing an absurd amount of screws and hardware. I was barely able to put the bed itself together; however, at this time I could not put together ANY of the drawers, nor could I mount the hardware that holds the drawers in place. So basically I have a hallow bed with NO drawers in it. The particular screws and hardware that I needed could not be found at any hardware store here in town. I called the manufacturer in hopes I could get replacement screws and hardware. As of this writing I have not heard back from the manufacturer. The 1-800 number given on the instruction booklet for parts is always an answering machine so I leave a message. Ill re-comment this review if/when I hear back from the manufacturer. Perhaps this was a fluke. Missing hardware aside, the bed was relatively simple to put together. I did it by myself with very little difficulty. The bed is nice looking and I propped a three-layer memory foam mattress on top of it. Its very comfortable so far. If not for the hardware mishap I would have rated this bed a 5-Star item. So beware that this bed comes in 3 boxes and count ALL your parts, screws, and hardware BEFORE you begin putting it together