We received the wrong color of table that we ordered. We contacted who then directed us to the seller which is Plumstruck. Plum does not have any phone number to contact customer service. Their emails require 24 hour wait to hear back from someone at the company. Finally gave us a number to contact. They are not helpful at all. We have to send the table back. Once the company has received it, they will issue a refund that will take 7/10 business days. Then at that point we have to purchase another table and hope they send the correct one.
If I could give them 0 stars I would but it wont let me. We just moved into a new house and needed this table fast. It was great that we received it in 3 business days but it was the wrong color. And the box was torn to pieces. The FedEx guy could barely get it to our door because it was falling apart.
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY/PLUMSTRUCK
We received the wrong color of table that we ordered. We contacted who then directed us to the seller which is Plumstruck. Plum does not have any phone number to contact customer service. Their emails require 24 hour wait to hear back from someone at the company. Finally gave us a number to contact. They are not helpful at all. We have to send the table back. Once the company has received it, they will issue a refund that will take 7/10 business days. Then at that point we have to purchase another table and hope they send the correct one. If I could give them 0 stars I would but it wont let me. We just moved into a new house and needed this table fast. It was great that we received it in 3 business days but it was the wrong color. And the box was torn to pieces. The FedEx guy could barely get it to our door because it was falling apart. DO NOT ORDER FROM THIS COMPANY!!