Ordered this desk for my granddaughterage 6. The desk arrived in perfect condition, but the chair had a problem with one leg. Since I ordered it, my son gave me all the information needed to explain the problem to the manufacturing companynot . I went to the website, followed their instructions, picked the part from a sketch and two days later a replacement part (now in perfect condition) arrived. Even Santa could not have done a better job and so easy.
Cannot stress enough how pleased we all are with the product and with the service to replace what was not to our liking.
Superior Service along with Excellent Product
Ordered this desk for my granddaughterage 6. The desk arrived in perfect condition, but the chair had a problem with one leg. Since I ordered it, my son gave me all the information needed to explain the problem to the manufacturing companynot . I went to the website, followed their instructions, picked the part from a sketch and two days later a replacement part (now in perfect condition) arrived. Even Santa could not have done a better job and so easy. Cannot stress enough how pleased we all are with the product and with the service to replace what was not to our liking.