We now have three of these umbrellas, and are extremely pleased with the product, and the customer support provided by the seller/manufacturer. The umbrellas are large, high quality, and easy to operate. In a move, we managed to lose several small parts of one of the umbrellas (as a result of our packing, not any issue with the umbrella). I contacted the manufacturer and they responded in a matter of hours with a complete solution (to something that wasnt their problem). Highly recommend.
Excellent customer service, and excellent product
We now have three of these umbrellas, and are extremely pleased with the product, and the customer support provided by the seller/manufacturer. The umbrellas are large, high quality, and easy to operate. In a move, we managed to lose several small parts of one of the umbrellas (as a result of our packing, not any issue with the umbrella). I contacted the manufacturer and they responded in a matter of hours with a complete solution (to something that wasnt their problem). Highly recommend.