ITEM - The table and chairs are beautiful, and we are very happy. It was easy to assemble, and there was no obvious damage.
SHIPPING - I have deducted one star due to the shipping method (CEVA and MAS - chosen by ) and conflicting tracking information. tracking said one thing, and the shipping company said another. We were given notifications by on 3 separate occasions that we would be receiving the delivery on that day, and 3 separate times it did not arrive. Out of frustration I tracked down the phone number for CEVA and was told that it would not be delivered for another week, and that it would be handed off to another company (MAS), because we are in a remote area are (we are NOT). It didnt arrive as promised. I called MAS and set another delivery date. We finally got it the following week. The whole thing was frustrating.
Item is Great But Shipping was Terrible
ITEM - The table and chairs are beautiful, and we are very happy. It was easy to assemble, and there was no obvious damage. SHIPPING - I have deducted one star due to the shipping method (CEVA and MAS - chosen by ) and conflicting tracking information. tracking said one thing, and the shipping company said another. We were given notifications by on 3 separate occasions that we would be receiving the delivery on that day, and 3 separate times it did not arrive. Out of frustration I tracked down the phone number for CEVA and was told that it would not be delivered for another week, and that it would be handed off to another company (MAS), because we are in a remote area are (we are NOT). It didnt arrive as promised. I called MAS and set another delivery date. We finally got it the following week. The whole thing was frustrating.