Dissatisfaction extends beyond the product to the customer service experience. Attempts to address concerns have been met with lackluster support and delayed responses. It's not just a couch; it's a frustrating customer service experience that adds to the overall dissatisfaction with the product, leaving me questioning the brand's commitment to customer satisfaction.
Customer service response
Dissatisfaction extends beyond the product to the customer service experience. Attempts to address concerns have been met with lackluster support and delayed responses. It's not just a couch; it's a frustrating customer service experience that adds to the overall dissatisfaction with the product, leaving me questioning the brand's commitment to customer satisfaction.